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Business Process & Functions

Business processes and functions are closely related but distinct concepts within an organisation.

Business Process:

A business process refers to a series of interconnected tasks or activities performed within an organisation to achieve a specific goal or outcome.

These processes typically involve multiple steps, resources, and stakeholders, and are often organised in a sequential manner.

Examples of business processes include procurement, manufacturing, sales, customer service, and financial management.

Effective management of business processes is crucial for organisational efficiency, productivity, and achieving strategic objectives.

Business Functions:

Business functions refer to the specialised areas or departments within an organisation responsible for carrying out specific tasks or activities related to a particular aspect of the business.

Each business function typically focuses on a distinct aspect of organisational operations, such as finance, marketing, human resources, operations, and information technology.

These functions are responsible for executing the tasks associated with their respective areas and often collaborate with other functions to achieve overall organisational goals.

Business functions are sometimes organised hierarchically, with some functions having supervisory roles over others.

In summary, business processes represent the flow of activities necessary to achieve a particular outcome, while business functions represent the specialised areas responsible for carrying out specific tasks within an organisation. Effective coordination and integration of both processes and functions are essential for organisational success.